Insights

Practical thinking on leadership, capability, and performance.

Catherine Andersen - with short gray hair and glasses sitting at a wooden table, smiling at the camera, wearing a terracotta-colored blouse and a gold necklace.
Ocean waves
You’re Asking the Wrong Question About AI
Zoe Scott Zoe Scott

You’re Asking the Wrong Question About AI

Most leaders are asking whether AI will replace their jobs. The better question is which skills are already being replaced, and what your people need to build next. Organisations that answer that question first will be better positioned for the future.

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The Real Reason Good Feedback Still Fails
Zoe Scott Zoe Scott

The Real Reason Good Feedback Still Fails

Most organisations focus on teaching leaders how to give feedback. Far fewer understand what makes people capable of receiving it. The missing piece isn't better frameworks - it's creating the conditions where feedback can genuinely be heard.

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When the Model Works and the Team Doesn’t
Zoe Scott Zoe Scott

When the Model Works and the Team Doesn’t

Skills-based organisations promise greater agility and better use of talent. But when teams become increasingly fluid, organisations risk losing the trust and psychological safety that high performance depends on. The challenge isn't the model - it's how it's implemented.

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